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General Manager

REQUIRED: 3+ years past retail management experience

As a General Manager, you will motivate, coach, and support the vision of Chelsea’s by providing outstanding customer service and performance by leading our incredible team. You are passionate about making a difference for our guests and our team members, every single day. You are a persuasive problem-solver with a knack for managing a retail store and can easily spot areas of improvement. You set high standards and strive to achieve them. You are a collaborative and dynamic leader with enough charisma to go around.

Working at Chelsea’s Boutique is not just another job. We fully invest in each of our employees to not only grow them within our fast paced company, but also help them grow as individuals and continue with our mission & vision statements of empowering women.


ABOUT US

Our Mission Statement:

We offer world-class service, empower & connect with our guests & team to bring out their inner beauty & self confidence.


Our Vision Statement:

To empower & serve all women through their life long journey.


Our Core Values:

We are Kind - we are caring, warm, respectful & considerate

We are Passionate - we have a strong belief in what we do & why we do it

We are Vulnerable - we are open & trusting

We are Positive - we are optimistic & uplifting to those around us

We are Authentic - we are integrous, honest & truthful

We are Servant Leaders - we are selfless, helpful, provide guidance and are always forward thinking


Come join our amazing team, make new friends and develop your career all while having a lot of fun!

ABOUT YOU

Duties:

  • Oversee the overall performance of the store & make sure we’re hitting goals & deadlines
  • Interviewing, hiring & training new team members
  • Create the company schedule & personal styling schedule
  • Floor setup & displays
  • Order inventory based on buying trends, customer needs, profits, etc...
  • Work with our Brand & Content Manager to develop marketing plans & strategies to increase brand awareness, raise our customers’ pool, expand store traffic & optimize profitability
  • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them
  • Live and embody the core values of Chelsea’s
  • Meet performance goals by mentoring, training, coaching, motivating & providing feedback to team members through positive & respectful leadership
  • Handle all situations that arise from staff or customers
  • Ensure high levels of customer satisfaction through excellent service
  • Maintain the Chelsea’s world-class brand experience & internal culture
  • Direct weekly photo shoots with the Brand & Content Manager
  • Understand all the technical platforms we use and be able to efficiently train others & troubleshoot problems
  • Continually review operations & analyze data to identify any problems, concerns and opportunities for improvement & diagnose performance gaps

Qualities:

  • Powerful leadership skills
  • High emotional intelligence
  • Great communication & interpersonal skills
  • Excellent in customer service
  • Kind but direct
  • Strong work ethic and accountability
  • Ability to work flexible hours
  • Loves the Chelsea’s brand
  • Understands the importance of culture
  • Very organized & detail oriented
  • Problem solver
  • Technologically savvy
  • Ability to act as an ambassador for the vision, the brand and the direction of the company
  • Wants to make a difference in the world

Requirements:

  • 3+ years past retail management experience
  • 40-50 hr work week depending on the season
  • Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
  • Self-Starter: Inspired to perform without outside help
  • Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

We offer:

  • Competitive salary ($38,000-$48,000 depending on qualifications)
  • Bonus potential
  • Up to 120 hours PTO every year with rollover
  • 35% off merchandise
  • Free leadership classes & personal development growth opportunities
  • Ability to create your own schedule
  • A space to continually grow & expand within the business, and yourself
  • An opportunity to work alongside some of the most amazing humans on this planet

To apply, fill out the application here.
Please submit your resume & 3 business references to: info@chelseas.com

Application closes December 10th

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